Service Options
Below is a list of some of the services available to clients. We try to focus
on each client individually and only offer services you need for your specific
business.
System Support, Planning and Maintenance:
Our goal is to offer your business superior support and services, but also to
offer your business solutions before you encounter a problem. We work with
medium business to offer technologies often only available to large corporations
for manageable costs. We strive to not just be available when you have a
problem, but to introduce technologies that can help your business. We feel that
our System experience combined with our additional services set us apart from
the others.
Offsite Backup Service:
Our offsite backup service is an online alternative to tape
and or local backups. This service is a secure solution managed, hosted and
owned by System Engineering and Management. Your data is backed up via a secure
web connection to a fully redundant RAID network attached storage device and is
also replicated to a second drive array for redundancy. Our backup system allows
for backup of all files and folders, Exchange (including Exchange 2007), SQL
Server, Oracle, locked files as well as many other file standards and programs.
Your information is stored encrypted and only accessible to your business. In
the event you have a failure, your data is safe and you can return to business
as usual with minimal downtime.
Server and Network Monitoring:
Many businesses do not monitor their network systems for
outages causing unexpected server downtime and lost revenue. SysMgt.com has a
solution that allows your essential personnel to be notified immediately in the
event of a failure. Our remote monitoring system only requires a "local agent"
on your network to test all your resources, whether they are Domain Servers,
Exchange servers, print servers, network file and folders, firewalls and any
other essential resource. In the event of an outage you have the option to be
notified via email, text message or both for instantaneous information. You can
also select for SysMgt.com to be notified so we can be prepared for your needs.
A web interface allows you to check your resources from anywhere with internet
access. Don't let your customers or employees be the ones to call you... use our
services to fix the problem and minimize lost revenue and productivity.
Hosted Exchange Server:
We offer hosted solutions for your email needs using the
latest technology. Your hosted Exchange email account is stored and managed
solely by System Engineering and Management using enterprise level servers for
ensured uptime and availability. Your email is available through internal
Microsoft Outlook software or via the Outlook Web Access tool. All email is
scanned my Trend Micro for virus security and our SPAM system is Enterprise
grade to give you the peace of mind that you receive all your emails, but not
all the SPAM.
Secondary SMTP gateway for small business:
For those small businesses with only one email server, we
offer a secondary SMTP gateway to ensure you receive all your mail in the event
of an outage. You don't want your customers emails getting lost and we are here
to help ensure that they arrive once your email server is up and running.
WEB Hosting:
We offer web hosting to on our enterprise grade servers to
ensure your website is available to your clients at all times. We offer hosting
on our internal IIS 6.0 servers using the latest technology including ASP, .NET,
and Frontpage server extensions. There are no space restrictions or bandwidth
limits for customers with a current Service Agreement. (No SQL\Oracle
hosting permitted)
Database Design:
Through partnerships with other industry proven consultants,
we offer database design, management and interface options for your customized
business needs. We work with both Oracle, SQL and MSSQL databases focusing on
expert design and database forecast planning. Bundled with our backup service
and network planning, your database is designed to today's standards and
security while being safely stored both locally on a redundant system and
remotely
